Lingenfelter Performance Engineering, Inc.
www.lingenfelter.com site information
Lingenfelter Performance Engineering, Inc operates from:
1557 Winchester Road
Decatur, In 46733
United States of America
Returns or refunds:
You may return your purchases to Lingenfelter Performance Engineering, Inc. for exchange, excluding shipping expenses within 15 days of invoice date. Items returned for refunds are subject to a 20% restocking fee. Lingenfelter Performance Engineering, Inc. will not accept any items that have been installed, modified or damaged. Items must be returned in original packaging. Software, videos and computer reprogramming devices or scanners must be returned unopened. Please call the sales department to get your RGA number before returning the product. Returns will not be accepted with out the RGA number. Please click here to get your RGA form.
Customers should properly pack and insure the shipment. NO CODS WILL BE ACCEPTED. Special order items are not returnable. Please allow 30 days for the refund to be completed.
Special orders and custom wheels from HRE or Fikse cannot be returned. Once the order is placed and your 50% deposit is retained it cannot be cancelled.
Items purchased with a core charge are eligible for a core return refund. These items like cylinder heads, throttle bodies & intake manifolds can be returned with in 15 days. Please call to get your RGA number before returning the core.
Customer Service or technical help questions should be directed to:
260 724 2552 Monday – Friday 8:00 AM – 5:00 PM EST, Saturday 8:00AM – 12:00 noon EST.
Email questions can be submitted to: sales@lingenfelter.com
Transaction currency is US Dollars.
Exports to countries outside of the USA will be via money wire transfer or Paypal with authorized address only. No credit cards will be accepted without prior authorization and address verification. Shipping outside of the USA will be freight collect only for shipping and any duties or taxes.
Orders placed will be shipped the same day if the item is in stock and the order is placed before 2:00 PM EST. Your credit card will only be authorized until the day of shipping funds will not be captured until your order leaves for delivery.
All consumer information will be kept strictly confidential and never given out. Credit card numbers and customer information are not retained on this site and is securely transmitted to our credit card gateway. Site security is via Thawte SSL certificate #40:14:18.
